Shopify order notifications for the right team members
Send staff order alerts by email, Slack, or push. Rules based on amount, product, location, or tag decide who gets each Shopify order notification.
Shopify order alerts should reach the staff who need them
A single Shopify order email cannot tell the warehouse about wholesale, flag high-value orders for the owner, and notify packing about fragile products. OrderPing checks each new order against your rules and sends the matching staff alerts by email, Slack, or push.
Each staff member gets the order notifications that belong to their job.
How It Works
Three steps to automate Shopify order notifications
Build a rule
Combine conditions on order total, products, tags, or location with AND/OR logic. Set a priority so the most specific rule wins.
Choose who gets notified
Assign email recipients, Slack channels, or push notifications to each rule. Different staff can receive different types of order alerts.
Send staff alerts automatically
When Shopify creates an order, OrderPing matches your rules and notifies the selected staff. Every alert is logged with its delivery status.
Shopify staff order alerts
Made for teams that don't live in Shopify admin
Every part of OrderPing is designed around one thing: making sure the right person sees the right order at the right time.
Rules that match the way you work
Build conditions on order total, product, tag, or location. Combine them with AND/OR. Set priority so the most specific rule wins — no manual triage.
Three channels, one source of truth
Email, Slack, and push run in parallel. Configure recipients once and reuse them across every rule. No per-rule channel re-setup.
Staff alerts for each rule
Notify the owner about VIP orders, the warehouse about wholesale, and packing about fragile products. Each rule can use its own recipients and channels.
Real-time, webhook-driven
OrderPing reacts to Shopify's orders/create webhook. Alerts land in seconds — not the next time someone checks the admin.
Notification history with delivery status
Every alert is logged per channel: which rule matched, where it went, whether it delivered. Filter by date, rule, channel, or status.
Daily and weekly digests
Optional summaries roll up everything that fired. Quiet inbox during the day, complete picture at the end of it — nothing slips through.
Trust & Reliability
Order notifications you can depend on
OrderPing only reads your orders — it never changes anything in your store. Just reliable alerts, nothing else.
Read-only Shopify access
OrderPing never touches your orders or products. We only request read_orders, read_products, and read_locations — nothing more.
GDPR compliant
OrderPing processes order metadata only to send notifications and keep delivery history. It deletes shop data when Shopify sends the shop/redact webhook after uninstall.
Lives inside your Shopify admin
No separate dashboard to log into. OrderPing runs right inside your Shopify admin — one less tool to manage, one less password to remember.
Shopify-native billing
Subscriptions go through Shopify's billing API. One invoice, no separate payment method. Cancel anytime from the admin.
Pricing
Simple, transparent pricing
Start free. Upgrade when you outgrow the limits. Every plan includes real-time alerts, all three channels, and per-rule overrides.
FAQ
Common questions
Everything you need to know about OrderPing.
Send every Shopify order alert to the right staff member.
Start with unlimited rules, email, Slack, and push channels. Billing and plan changes stay inside Shopify.