# Shopify order notifications for the right team members Send staff order alerts by email, Slack, or push. Rules based on amount, product, location, or tag decide who gets each Shopify order notification. [Install Free on Shopify](https://apps.shopify.com/orderping)[See Pricing](#pricing) 🛒Order #1024 $147.50 2 items · Sarah K. · NY VIPfragile if total \> $100 → email Jason else → Slack #orders 📧jason@store.com 💬Slack #orders 📱Maya's phone ## Shopify order alerts should reach the staff who need them A single Shopify order email cannot tell the warehouse about wholesale, flag high-value orders for the owner, and notify packing about fragile products. OrderPing checks each new order against your rules and sends the matching staff alerts by email, Slack, or push. Each staff member gets the order notifications that belong to their job. How It Works ## Three steps to automate Shopify order notifications 1 ### Build a rule Combine conditions on order total, products, tags, or location with AND/OR logic. Set a priority so the most specific rule wins. 2 ### Choose who gets notified Assign email recipients, Slack channels, or push notifications to each rule. Different staff can receive different types of order alerts. 3 ### Send staff alerts automatically When Shopify creates an order, OrderPing matches your rules and notifies the selected staff. Every alert is logged with its delivery status. 1 ### Build a rule Combine conditions on order total, products, tags, or location with AND/OR logic. Set a priority so the most specific rule wins. 2 ### Choose who gets notified Assign email recipients, Slack channels, or push notifications to each rule. Different staff can receive different types of order alerts. 3 ### Send staff alerts automatically When Shopify creates an order, OrderPing matches your rules and notifies the selected staff. Every alert is logged with its delivery status. Shopify staff order alerts ## Made for teams that don't live in Shopify admin Every part of OrderPing is designed around one thing: making sure the right person sees the right order at the right time. ### Rules that match the way you work Build conditions on order total, product, tag, or location. Combine them with AND/OR. Set priority so the most specific rule wins — no manual triage. ### Three channels, one source of truth Email, Slack, and push run in parallel. Configure recipients once and reuse them across every rule. No per-rule channel re-setup. ### Staff alerts for each rule Notify the owner about VIP orders, the warehouse about wholesale, and packing about fragile products. Each rule can use its own recipients and channels. ### Real-time, webhook-driven OrderPing reacts to Shopify's orders/create webhook. Alerts land in seconds — not the next time someone checks the admin. ### Notification history with delivery status Every alert is logged per channel: which rule matched, where it went, whether it delivered. Filter by date, rule, channel, or status. ### Daily and weekly digests Optional summaries roll up everything that fired. Quiet inbox during the day, complete picture at the end of it — nothing slips through. Trust & Reliability ## Order notifications you can depend on OrderPing only reads your orders — it never changes anything in your store. Just reliable alerts, nothing else. ### Read-only Shopify access OrderPing never touches your orders or products. We only request read\_orders, read\_products, and read\_locations — nothing more. ### GDPR compliant OrderPing processes order metadata only to send notifications and keep delivery history. It deletes shop data when Shopify sends the shop/redact webhook after uninstall. ### Lives inside your Shopify admin No separate dashboard to log into. OrderPing runs right inside your Shopify admin — one less tool to manage, one less password to remember. ### Shopify-native billing Subscriptions go through Shopify's billing API. One invoice, no separate payment method. Cancel anytime from the admin. Pricing ## Simple, transparent pricing Start free. Upgrade when you outgrow the limits. Every plan includes real-time alerts, all three channels, and per-rule overrides. Free Try OrderPing risk-free with your first wave of orders. $0 - 100 notifications per month - Unlimited rules - Email, Slack, and push channels - Up to 5 email recipients - Up to 5 Slack channels - Per-rule channel overrides - Notification history [Install Free](https://apps.shopify.com/orderping) Starter More headroom for stores getting their first wave of orders. $9/mo - 2,000 notifications per month - Everything in Free [Start Starter](https://apps.shopify.com/orderping) Pro Most Popular For growing stores that can't afford to miss an order. $49/mo - 50,000 notifications per month - Priority notification queue - Faster delivery during traffic spikes - Everything in Starter [Start Pro](https://apps.shopify.com/orderping) Unlimited For high-volume stores and ops teams. $99/mo - Unlimited notifications - Daily / weekly digests - Priority support - Everything in Pro [Start Unlimited](https://apps.shopify.com/orderping) [Privacy Policy](/orderping/privacy-policy/) FAQ ## Common questions Everything you need to know about OrderPing. ### Can Shopify notify staff about specific orders? ### Does OrderPing modify my orders or products? ### How fast are the alerts? ### Can different rules notify different staff members? ### What channels are supported? ### Is there a free plan? ### What happens when I uninstall? ## From the Blog [April 15, 2026OrderPing — A Merchant's Guide to Making Sure the Right Person Sees Every OrderFollow a detailed OrderPing setup for a distributed Shopify team, including rules, channel overrides, delivery history, and digests.shopifyordersnotifications](/blog/orderping-merchant-feature-guide/) ## Send every Shopify order alert to the right staff member. Start with unlimited rules, email, Slack, and push channels. Billing and plan changes stay inside Shopify. [Install OrderPing Free](https://apps.shopify.com/orderping)