Send every order to whoever should see it.
Route order alerts to email, Slack, or push — filtered by amount, product, location, or tag. So the warehouse, your VIP team, and fulfillment each get exactly what they need.
Order alerts shouldn't all land in the owner's inbox
By default, every Shopify order email goes to one address. The owner forwards fulfillment notes to the warehouse, flags VIPs to support, and chases packing on fragile items — by hand, every day. The cost isn't the time. It's the orders that slip.
OrderPing routes the right alerts to the right people, automatically.
How It Works
Three steps to never miss the right order
Build a rule
Combine conditions on order total, products, tags, or location with AND/OR logic. Set a priority so the most specific rule wins.
Pick channels
Send to email, Slack, or push — together or separately. Per-rule overrides let you route different orders to different people.
Orders route automatically
When a new order hits Shopify, OrderPing matches your rules and pings the right channel within seconds. Every alert is logged.
Built for operations
Made for teams that don't live in Shopify admin
Every part of OrderPing is designed around one thing: making sure the right person sees the right order at the right time.
Rules that match the way you work
Build conditions on order total, product, tag, or location. Combine them with AND/OR. Set priority so the most specific rule wins — no manual triage.
Three channels, one source of truth
Email, Slack, and push run in parallel. Configure recipients once and reuse them across every rule. No per-rule channel re-setup.
Per-rule channel overrides
VIP orders to the owner. Wholesale to the warehouse. Fragile to packing. Each rule can override the default channels — same engine, different routing.
Real-time, webhook-driven
OrderPing reacts to Shopify's orders/create webhook. Alerts land in seconds — not the next time someone checks the admin.
Notification history with delivery status
Every alert is logged per channel: which rule matched, where it went, whether it delivered. Filter by date, rule, channel, or status.
Daily and weekly digests
Optional summaries roll up everything that fired. Quiet inbox during the day, complete picture at the end of it — nothing slips through.
Trust & Reliability
Routing you can depend on
OrderPing only reads your orders — it never changes anything in your store. Just reliable alerts, nothing else.
Read-only Shopify access
OrderPing never touches your orders or products. We only request read_orders, read_products, and read_locations — nothing more.
GDPR compliant
Order metadata is processed for routing only. All data is deleted on uninstall via Shopify's GDPR webhooks within 48 hours.
Lives inside your Shopify admin
No separate dashboard to log into. OrderPing runs right inside your Shopify admin — one less tool to manage, one less password to remember.
Shopify-native billing
Subscriptions go through Shopify's billing API. One invoice, no separate payment method. Cancel anytime from the admin.
Pricing
Simple, transparent pricing
Start free. Upgrade when you outgrow the limits. Every plan includes real-time alerts, all three channels, and per-rule overrides.
FAQ
Common questions
Everything you need to know about OrderPing.
Route every order to the right person. Install free today.
Start with unlimited rules, email, Slack, and push channels. Billing and plan changes stay inside Shopify.